When companies rent out amusement parks for corporate family fun days, several common complaints can arise. These typically revolve around logistics, customer service, and value for money. Here are some of the main issues:
Even with private or semi-private events, some companies report issues with overcrowding or long lines, especially if the park is not closed to the general public.
Companies often feel the high costs of renting an amusement park don’t always match the value provided, particularly if some services (e.g., catering, rides, or entertainment) are subpar.
Poor organization, such as difficulties coordinating ticket distribution, transportation, or managing large groups, can lead to frustration and confusion.
Some parks may not make all rides and attractions available during private events, leading to dissatisfaction if employees or their families can’t access certain rides they expected.
Complaints about the quality, variety, or availability of food during the event are common, especially if catering options are expensive or limited.
Since amusement parks are largely outdoor venues, unexpected weather can disrupt the day, and not all parks have adequate contingency plans or indoor activities.
Poor communication between park staff and the company’s event organizers can result in unmet expectations regarding event customization, signage, or VIP areas.
Issues with parking or transportation logistics, such as overcrowded parking lots or long shuttle waits, can negatively affect the experience.
Parks may not have enough staff to handle the large corporate groups, resulting in slow service, long food lines, or poor guest assistance.
Complaints may arise if the park doesn’t offer enough diverse entertainment options that cater to all age groups (especially families with young children).
Companies sometimes complain about the cleanliness of the park, restrooms, or common areas during their event.
Limited event duration (e.g., only a few hours or a specific window of time) may frustrate attendees, especially if it leads to a rushed experience.
Large parks can be difficult for corporate groups to navigate, especially for families with young children or elderly attendees, making it challenging to experience all parts of the park.
If parks don’t offer enough accommodations for disabled guests, it can result in frustration for employees and their families who need such services.
Companies often report disappointment when major rides are closed for maintenance or technical issues, especially if those attractions are part of the draw for renting the park.
Some parks may limit the degree to which companies can customize the event (e.g., branding, signage, or exclusive areas), leading to dissatisfaction with the overall experience.
Companies sometimes complain about hidden fees, unclear pricing structures, or unexpected additional costs that arise after the contract is signed.
If VIP perks, such as fast passes or reserved areas, are not properly distributed or limited in availability, it can lead to frustration among employees.
For outdoor events, lack of shaded or comfortable seating areas can become a point of complaint, especially during hot or inclement weather.
Some parks struggle to accommodate large groups for scheduled meals or shows, leading to delays or overcrowding during these activities.These challenges can detract from the overall enjoyment of a corporate family fun day, but with thorough planning and communication, many of these issues can be mitigated.
These may be legitimate concerns when planning a corporate family day and often may open the opportunity for planning the event directly at the corporate location where families can see and experience the location where their family member works, the warm hospitality coupled with great catering and bringing in a quality selection of amusement rides and games.
Big round wheel provides high quality and full sized amusement ride rentals and specializes in laying out an impressive carnival midway packed full of authentic carnival rides and games. The magical part is that these items can be shipped to and set up at any location anywhere in the United States or in the world. Big round wheel amusements handles all of the transportation, setup, and operation and that allows you to focus on other things and leave the big equipment to the experts.
While there can be choices and selections, Big Round Wheel focuses on extremely high quality standards of service, professionalism, reliability and top notch unique amusement attractions. These attractions can be customized and branded or modified if needed.
Don't leave critical elements of your event to amateurs, some companies do not offer the level of expertise and care so be sure to do adequate research and check customer feedback. Also a client list to see what size client and event the company has worked for in the past.
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